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Policies FAQ

  • Can I cancel an order I've placed but haven't received?
  • How can I delete my data from Ondema?
  • My customer didn't receive their order, can you send them a new order?
  • What if my customer receives a damaged or an incorrect item?
  • What is your refund policy regarding products sold via the Widget store?
  • What is your refund policy for products sold via API and/ or Notification platfrom?

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